Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Dan W

Automotive Approach gave me and my family excellent service when purchasing my sister first car, he explained everything in detail, took a genuine interest in our needs, and was a pleasant salesperson who cares about the customers. Well Done guys, three very happy customers here!

Hollie S

Picked up my car today from Mike at The Automotive Approach and couldn't be happier. Mike was very helpful and informative and I hope to enjoy many happier years of motoring in my new car. Thank you!

Ben T

Mike is very helpfull and very knowledgeable. He went through everyrhing on the car and advised on any know faults with other cars to help us make a desicion. Customer service is excellent and i wouldn't hesitate to buy another car from Mike.

Vickee V

5* experience felt completely at ease, smooth transaction and talked through everything with me and even had a laugh too! Can't fault them and i LOVE my new car! Recommend highly 👌🏼 Thank you!

Dexter W

Absolute pleasure to deal with, friendly, knowledgable & polite. Lovely private site, purchased with complete confidence. 100% recommend.

Callum S

Amazing customer service, Mike is a true gentleman that has a real passion for quality cars and it shows. Made me feel completely at ease with the confidence and knowledge in his stock, went out of his way to accommodate times that suited and after seeing a few poor examples elsewhere really knew how to present the car in question, the car I purchased is in amazing condition both cosmetically and mechanically. Would not hesitate to contact him again if I was shopping for a car in future. If you cannot tell I am an extremely happy customer, bravo to Mike and everyone involved at Automotive approach A***

Jamie M

Mike is a very honest salesman and clearly knows his stuff. Best kind of guy to buy a car from. Price was more than reasonable! Probably the most honest and upfront approach to care sales you'll come across. Would highly recommend.

Lorna B

I would highly recommend purchasing a car from this place. Very informative and trustworthy. I purchased a BMW and felt very at ease with purchasing the vehicle as Mike was very honest and was very reliable. A very hassle free purchase and everything as described. Thanks Mike, very happy with the car.

Nuno G

Mike is the men, very friendly and helpful , the car is in really good condition. after see the car on a video call i saw the car myself and all he show me was true, no hide stuff. very happy costumer more than 5 Stars. Thanks Mike. strong recommend to give him a call if you are looking for a car.

Drew T

Very helpful, looks after the cars very well small company with very friendly costumer service

David B

Excellent service, top bloke, well described cars! Couldn't fault the process! The office is is being refurbished currently but I can't knock him down at all! Overall A*** and 5* from me! If this guy has what you need, Then book your viewing now! Cheers

Andrew G

Very professional throughout the entire process. The vehicle was in excellent condition and I would highly recommend!

James F

Professional, friendly and honest approach with car meeting the advertised description. I would rate the dealer 5 stars if there was an office for completing paperwork but this shouldn't put people off, I would recommend.

Bernadette P

Fantastic service from start to finish, Seller went out of their way to guide and ease sale, fabulous that he knew so much about cars and genuine very sincere with care even to provide me with lift and gift for my car . Highly recommended all their cars immaculate for second hand dealer, it felt like I'd bought straight from showroom .

Laszlo C

Pleased to deal with it :) Not pushing with the sells and showed me evry small defects/issues (paintwork or wheels etc) Come with 3 month warranty so worth it:)

Emma R

Many thanks to Mike at "˜Automotive Approach'. We received a friendly and professional service with no pushy hard sales. Extremely genuine and honest, we would highly recommend his services to family and friends.

Deanne S

Thanks to The Automotive Approach Ltd for a smooth and pleasant transaction. The car is fabulous, clean and tidy. They went above and beyond to help us out. Thanks again, we'll be sure to check you out again.

George D

Brilliant service and very easy to deal with, gave me all the information I needed and was incredibly helpful

Kieron E

From start to end The Automotive Approach was nothing but clear and responsive. There was nothing but complete transparency and I always knew where I stood within the purchase. Have nothing but good reviews for the Automotive Approach and would definitely recommend.

Sal N

The Golf I purchased was as described if not better. The proprietor is polite, professional and very helpful without being pushy unlike some of the other garages I visited.

Arran G

The Automotive Approach was excellent. We booked a weekend slot to meet and view the car, which was very convenient for me (he even kindly offered me a lift from the station). When we met, sales person (who Autotrader doesn't want me to name) was very forth coming about the pros and cons of the vehicle. He gave a lot of detail of the car (he really seemed to have taken the effort to know the car well so that he could give the full low down) and we went for a well planned out test ride so that I could get a feel for the cars performance and condition. I was very happy with the service provided and the type of honest and frank business that he runs. As such I was pleased to finally buy a vehicle from him.

Ricky A

Friendly, fast service, from meeting dealer on Sunday to view the car, all sorted and driven away Tuesday morning, could no have been more helpful.

Debbie W

Informative, trustworthy and a great service overall. Would highly recommend. Felt at ease during the whole purchase and everything was made clear. Very professional and car was to a high standard and as described.